Часто задаваемые вопросы

When you select your chosen dates on our website, the booking engine will let you know if a minimum number of nights applies.

Our cancellation terms vary depending on the type of accommodation booked and the date of your booking. During the high season, a stricter cancellation policy will apply. Full details will be provided at the time of booking.

No, you do not need to arrange a travel visa before entering the Maldives. All travellers are given a 30-day visa upon arrival.

If you have booked through a tour operator, travel agent, or another online booking platform, please contact your booking provider directly for assistance.

You will be able to upgrade once you arrive at the island - please ask for assistance at reception. Please note that it will be less expensive if you upgrade as part of your prepaid package from your tour operator or travel agent.

One child, under the age of 12, is eligible to stay in your room free of charge. Some of our villas can accommodate two children or more. Children will be charged at 50% of the adult rate for breakfast. Please let us know if you have any children travelling with you when you make your booking.

Yes, babysitting services are available upon request. Please ask at reception for full details.

We will make every effort to reserve you a specific villa but cannot guarantee your request.

There is a personal safe provided in your room free of charge. The resort accepts no responsibility for any valuables not locked in your safe.

Towels for use at the beach are provided in your villa at no extra charge.

Our accommodation is fitted with standard UK-style 3-pin plug sockets. Adaptors can be purchased on-site.

There are very few mosquitos in the Maldives. If you are particularly sensitive to mosquito bites, we recommend that you bring a mosquito repellent of your choice. Repellent is also stocked in our on-site shop.

There is a clinic and a resident doctor is available 24 hours a day.

Free Wi-Fi is provided in your guest room, all public areas, and at the business centre.

There is a good GSM International Roaming service (Dhiraagu and Oreedoo).

When you arrive at Velana International Airport in Malé, you will need to clear customs and exit into the arrivals hall. Our airport representative will meet you and direct you to your ongoing transfer.

Check-in is 14:00, and check-out is 12:00. We will, of course, do our best to have a villa ready when you arrive. However, this can never be guaranteed and is dependent on the occupancy level the night before. If you are planning to arrive early, then you may wish to book your villa from the night before. If you are departing late, special rates are available for late check-out.

We accept cash (Euro, GBP, USD) and credit cards (Visa, Mastercard, American Express, Maestro, UnionPay). Travelers' and personal cheques are not accepted. All charges will be billed to your villa account and settled at check-out.

English is widely spoken and understood. Some of our staff speak German, Italian, French, Portuguese, Russian, and Chinese.

The dress code on the island is casual and reflects our laid-back atmosphere.

The chef will try to accommodate your special requests. Please email your needs to hello@villaresorts.com ahead of your arrival.